FAQ
❓ Frequently Asked Questions (FAQ) – Handicraft Trend
1. What products does Handicraft Trend offer?
We specialize in Indian-crafted women’s dresses, accessories, and home décor items such as bed sheets, cushion covers, wall hangings, table runners, and rugs.
2. Where are your products made?
All our products are proudly crafted in Jaipur, Rajasthan, India, blending traditional artistry with modern design.
3. How can I place an order?
Simply browse our collection, add your favorite items to the cart, and complete checkout using our secure payment gateway.
4. What payment methods do you accept?
We accept credit/debit cards, Paypal, GPay, UPI, net banking, and wallets through trusted payment partners.
5. How long does it take to receive my order?
- Handling Time: 3 business days
- Standard Shipping: 8–10 business days
- Expedited Shipping: 4–7 business days
6. Can I track my order?
Yes! Once shipped, you’ll receive an email/SMS with tracking details to follow your order’s journey.
7. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, unwashed, and returned in original condition with tags.
8. Do you offer exchanges?
Yes. Exchanges are available within 3 days of delivery, for size, color, or defective/damaged items.
9. When will I receive my refund?
Refunds are processed after receiving and inspecting the returned product. It usually takes 7–10 business days to reflect in your account.
10. Do you ship internationally?
Yes, We Ship Worldwide.
11. Are there any shipping charges?
Shipping charges (if any) will be shown at checkout. Free shipping may apply during promotions or on eligible orders.
12. Can I cancel my order?
Yes, orders can be cancelled within 24 hours of purchase. After dispatch, cancellation is not possible (but you can request a return after delivery).
13. Are your products handmade?
Yes! Most of our products are handcrafted by skilled artisans in Jaipur, ensuring authenticity and uniqueness.
14. Do colors look exactly as shown in the pictures?
We try to display products as accurately as possible, but slight variations in color may occur due to screen settings or photography.
15. How can I contact customer support?
You can reach us at support@handicrafttrend.com . Our team is happy to assist you with orders, returns, or product queries.